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Spaghetti is a digital service that provides personalized meal planning to avoid food waste

UX Design
UX Research

Spaghetti

2022
my role
Desk research, User research, Personas, UJM, Solution ideation, User testing
timeframe
12 weeks
industry
Politecnico of Milan
THE PROject
Food organization is complex and requires time and mental effort. Lack of planning can lead to overbuying, which results in more food waste. To combat food waste, we designed a service that helps users organize their meals and grocery shopping, saving time and effort through a customized meal plan, an automatically generated grocery list and a delivery service.
team members
8 people
website/report
Link
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analysis
Households account for 61% of food waste, often due to overbuying, poor meal planning, and busy lifestyles. To understand shopping habits and identify a target audience, we conducted surveys and interviews. We identified three user groups: families, young workers, and eco-conscious individuals. We chose to focus on young workers, as they are aspirational organizers but often struggle to find time to manage their groceries and meals. Additionally, they are more likely to use digital solutions. These insights helped us design personas and user journey maps.
ideation
We determined that an app would be the most effective tool to achieve our goal. To reduce food waste, we included features like meal planning, a grocery list, and a delivery service to prevent overbuying. We also considered the system's functionality, identifying key stakeholders, external partners, and the flow of information, money, and products.
iterations
We designed and tested two versions with our target users to determine which interface was easier to understand and required less effort to learn. While the first version was preferred, users provided additional feedback on the UI, leading us to create a third version.
final design
We refined the third version based on user feedback, leading to the final design of our service. This final iteration incorporates all the insights and adjustments, ensuring a user-friendly and efficient experience.
Link to the prototype
reflections
To enhance our service, we should focus on refining market positioning to ensure a sustainable business model with stable cash flows. Developing a strategy to involve more stakeholders is also crucial from a business perspective. Additionally, further research on UI improvements will help users better understand how the service functions.
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